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Privacy Policy
Effective Date: February 2026
1. Introduction
At Karma Cigar Bar (“Karma,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy describes how we collect, use, store, and share information when you use our website, visit our facilities, place orders, register for events, enroll in memberships, or interact with our services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
Our Services are intended only for individuals 21 years of age or older. We do not knowingly collect information from anyone under 21.
2. Information We Collect
We collect information in the following ways:
A. Information You Provide
When you interact with Karma Cigar Bar, you may provide:
Name
Email address
Phone number
Billing and shipping address
Payment information
Reservation details
Membership information
Event registration information
Customer service inquiries
B. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type and operating system
Pages visited
Time and date of visit
Referring website
Device information
We may use cookies and similar technologies to improve functionality, enhance user experience, and analyze website performance.
You may disable cookies in your browser settings; however, some features may not function properly.
C. Location Information
With your permission, we may collect approximate location data to improve store-related services and marketing relevance.
3. How We Use Your Information
We use collected information to:
Process transactions
Provide products and services
Manage reservations and memberships
Send event notifications
Provide customer support
Improve our website and business operations
Conduct analytics and research
Comply with legal obligations
We do not sell personal information.
4. SMS & Mobile Communications
We collect mobile phone numbers only when customers voluntarily provide them and explicitly consent to receive SMS communications.
SMS communications may include:
Reservation confirmations
Event reminders
Membership updates
Order notifications
Customer support messages
We do not use purchased lists or third-party lead databases.
Mobile numbers and SMS consent data:
Are not sold
Are not shared with third parties or affiliates for marketing purposes
Are used solely for customer-requested communications
Customers may opt out at any time by replying STOP.
For assistance, reply HELP or contact:
📧 info@karmacigar.com
📞 219-226-3038
Message frequency varies. Message and data rates may apply.
All SMS consent records are securely maintained in compliance with applicable federal and carrier regulations.
5. Information Sharing
We share personal information only as necessary for legitimate business purposes, including:
Payment processors
Website hosting providers
CRM and reservation platforms
Communication service providers
These providers are contractually obligated to protect your information and may not use it for independent marketing.
We may disclose information if required by law or in connection with a business transaction such as a merger or sale.
6. Advertising & Analytics
We may use analytics tools and advertising partners to understand customer behavior and improve marketing effectiveness.
We do not provide personally identifiable information (such as name or address) to advertising networks.
You may opt out of interest-based advertising through:
7. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
No system is completely secure; however, we take appropriate measures to protect your data.
8. Your Rights (Including California Residents)
If you are a California resident, you may request:
Access to personal information we have collected
Deletion of personal information (subject to legal exceptions)
Information regarding how your data is used
To submit a request:
📞 219-226-3038
📧 info@karmacigar.com
We will verify your identity before fulfilling requests.
We do not discriminate against individuals who exercise their privacy rights.
9. Children’s Privacy
Our Services are not directed to individuals under 21. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected by revising the Effective Date at the top of this page.
Continued use of our Services after updates constitutes acceptance of the revised policy.
12. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Karma Cigar Bar
850 W. 81st Ave.
Merrillville, IN 46410
📞 219-226-3038
📧 info@karmacigar.com